Anywhere365 and AudioCodes partner up to offer full contact center capabilities on CloudBond 365
Rotterdam, December 6, 2016 - Anywhere365, the largest native Skype for Business based Contact Center and Dialogue Management platform, is now seamlessly available on AudioCodes' CloudBond 365 appliance. The powerful combination is a force multiplier for any organization that needs Skype for Business with advanced features, support desk or full contact center capabilities, while keeping investments and hardware footprints to a minimum.
Anywhere365 is already trusted by over 380 customers in 30+ countries on all continents and delivers mission critical dialogue management capabilities across a wide variety of market sectors. Anywhere365 is also replacing expensive, inflexible and fragmented legacy contact centers with a robust Anywhere365 platform, certified by Microsoft for Skype for Business. The fast deployment of the combined solution, coupled with the brief learning curve, results in quick adoption of Anywhere365. Within days, customers are empowered with the ability to take charge of their customer journeys, without the need for extensive professional services to get up and running. Enjoy the flexibility of the platform by instantly leveraging your Office 365 cloud based agents, your cloud CRM or ticket system.
Matt van Domselaar, COO of Workstreampeople: "Anywhere365 and CloudBond 365 are a match made in UC heaven. Organizations that have adopted the combined solution have seen a drastic reduction in costs and an increase in operational effectiveness that provide a solid return on investment. The partnership with AudioCodes is a clear example of the great synergy that best of breed solutions can offer."
Jeroen Engering, Director of Cloud Applications at AudioCodes said: "We are excited to offer customers Anywhere365 in combination with our proposition. This will strengthen the capabilities of our CloudBond 365 application even further. Our partnership with Anywhere365 brings functionality and simplicity to Skype for Business deployments."
NOTE FOR EDITORS
AudioCodes Ltd. (NASDAQ, TASE: AUDC) designs, develops and sells advanced Voice-over-IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader, focused on converged VoIP and data communications, and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers, Value Added Applications and Professional Services. AudioCodes' underlying technology, VoIPerfectHD(tm), relies on AudioCodes' leadership in DSP, voice coding and voice processing technologies. AudioCodes' High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information about AudioCodes, visit http://www.audiocodes.com.
Workstreampeople B.V. designs, develops and sells Anywhere365, the market leading Contact Center and Dialogue Management platform exclusively built for Skype for Business and Lync. Recognized by Gartner with an honorable mention in the latest Magic Quadrant Report on Contact Center Infrastructure, Anywhere365 is offered globally to 380+ enterprises of all sizes across all market sectors. Workstreampeople has its headquarters in Rotterdam, the Netherlands, with regional offices in Brussels, London and Seattle. For more information, visit www.workstreampeople.com or contact firstname.lastname@example.org