Virginia Mason Institute Brings Special Workshop to Philadelphia to Improve Patient Access, Quality

SEATTLE, Aug. 1, 2016 /PRNewswire/ -- Virginia Mason Institute, a nonprofit health care education organization, is hosting a special workshop in Philadelphia for medical professionals, clinic managers and clinical teams September 26-28, 2016. Led by health care improvement experts Dr. Henry Otero and Chris Backous, MHA, Creating Flow in the Ambulatory Setting features engaging group exercises to enable participants to dramatically improve patient access, quality, safety and staff satisfaction at their own organizations.

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Primary care teams at Virginia Mason, a health care organization in Seattle that The Leapfrog Group named Top Hospital of the Decade, have been using and refining lean workflow principles since 2003. Today, Virginia Mason's physicians spend more quality time with patients and they get home sooner. Additionally, Virginia Mason has shifted primary care from losing money to making money, and some primary care physicians have even increased their compensation.

"The path to getting 'today's work done today' begins by attending this workshop," said Chris Backous. "Dr. Otero and I look forward to helping clinical teams balance the challenges of creating access, improving quality and boosting morale with the proven methods we teach in Creating Flow in the Ambulatory Setting."

Learn more [] about Virginia Mason Institute's special event in Philadelphia.

About Virginia Mason Institute

Virginia Mason Institute [] provides lean coaching and education to organizations worldwide to improve patient safety, quality and efficiency. Our certified lean experts help health care leaders embed a sustainable lean culture and produce better care and improved patient and staff satisfaction.

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Contact: Elaine Riordan

Phone: (206) 341-1600


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Copyright: ©2016 Virginia Mason Institute

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